Business Social for Logistics is a management solution that covers processes of full-load transportation and freight forwarding management. It is also integrated with CRM (i.e. Client Resource Management) functions for client information management and internal communication.
B-NOVO is our in-house technology, used to create various business management solutions. B-NOVO programming architecture uses only the most advanced programming components, which allows for flexible and cutting edge systems to be realized. One of them is Business Social.
We us SSL connection, which is encrypted. You data goes straight to a secure server and is stored in an individual database.
Depending if you are freight forwarder or a transporting organization, you may review our products for Freight Forwarding or Transportation (links to product pages). If you do not find what you were looking for, fill in the contact form (link to purchase form) and we will be happy to answer your questions.
The prices you see in our offer are paid monthly (with exception of set-up fee, which is one-time only). The contractual obligation is always 1 year, after which the contract becomes undetermined unless renegotiated by you. If you wish to pay yearly, contact us (link to purchase form) for preferential rates.
Within the 1 year of the contract, you have an obligation to inform us 3 months in advance about your plan to terminate the subscription. Then no fee will be charged. If you feel you need to leave in more immediate time within that 1 year, you will be billed 3 after your immediate termination. If you decide to leave after the contract becomes undetermined, you will be obliged to inform us a week in advance and no fee will be charged.
Yes, whether your number of users has increased or your company has grown, you may upgrade your chosen plan at any time.
Currently, we do not offer both functionalities at once, however, we can discuss a solution, personally tailored to you.
Included in the price are all server costs and hard disk space for your needs. All you and your colleagues need is Google Chrome 56.x or later versions.
It is not necessary to have or be an IT specialist to use Business Social for Logistics. Our technicians implement the system and train you or your system administrator. A designated system administrator does not need to have an IT background.
Yes. We perform modifications on currently owned systems based on client demand. Contact us (link to purchase form) to discuss your needs in depth.
You will be able to log into your system in 3 business days (for orders logged before 5:00 PM EET).
Yes. Each package contains, in addition to general user manuals, training for your system administrator:
Yes. We will train you to upload your existing client database and provide you with necessary templates for it. Same goes for vehicle, driver and other information.
There currently standard documentation available in Business Social for Logistics. We can work with you to configure them to be more personalized.
Yes. If you are interested in ERP integrations, please contact us for more information. Also you can refer to Customer service question 2 (link) to have a better understanding of how we program additional functionality.
Yes, software warranty and customer service is included in every package. By licensing our software, in addition to functionality you get guaranteed software updates and also ability to use customer service for technical issues and bug reporting.
You will need to contact us and discuss with us your needs. Based on the agreement, we will program integrations and functions for you for hourly rate of 55€. We will then adjust your monthly fee based on the value of programming done.
Please use customer service form and describe your problem. Our consultants will identify the problem origin, and offer a solution within 24 hours. Inability to access Business Social or other connection-related issues are given higher priority.